Free Express Delivery
At Hangematten Experten we offer Free Express Delivery (97% arrive next day) on orders. There is no minimum spend so it's free even if you are ordering a large hammock or small fixing. All orders are sent on our Express Service as standard and 97% will arrive the next working day if placed before 11 am!! The 3% that don't usually arrive within 2 working days of ordering. Not bad for a free service hey! Where the next day service is not available, you will see a delivery estimate on the product page before you order and on the checkout.
Are you able to allocate delivery slots? Does someone need to be in?
No, If no one is in the courier will leave a note to say they have called so you can arrange a new delivery date. Unfortunately we cannot allocate a delivery slot but most of our orders will arrive the next day if you place your order before 11am. You can also leave a note on your door for the courier who may leave it in a safe location for you, but this is done at your own risk.
Damages / accepting the delivery
Before accepting and signing for the delivery, customers should check the items and if any damage is suspected ensure that you indicate this when the delivery is signed for. Customers that have received damaged items should notify us within 48 hours of receiving the goods and should provide photographs as evidence.